Privacy Policy

1. Who We Are

Enouting is a wine tour and Italian experience company based in Verona, Italy. Our website is www.enouting.com. For any privacy-related enquiries, contact us at info@enouting.com.

2. What Data We Collect

We collect personal data only when you voluntarily provide it. This includes:

• Your name and email address when you submit our contact form
• Optional travel dates and message content you include in your enquiry
• Basic technical data (IP address, browser type) collected automatically by our hosting provider for security and performance purposes

We do not use tracking cookies, advertising cookies, or third-party analytics tools.

3. How We Use Your Data

Data submitted through our contact form is used solely to:

• Respond to your enquiry and plan your experience
• Send follow-up communications directly related to your request

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

We process your personal data on the basis of your consent (Article 6(1)(a) GDPR), given when you voluntarily submit the contact form, and on the basis of legitimate interests (Article 6(1)(f) GDPR) for responding to enquiries and managing our business relationship with you.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected — typically the duration of our business relationship plus up to 24 months thereafter. You may request deletion at any time.

6. Your Rights

Under GDPR, you have the right to:

• Access — request a copy of the data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data ("right to be forgotten")
• Restriction — request that we limit how we process your data
• Portability — receive your data in a portable format
• Objection — object to processing based on legitimate interests

To exercise any of these rights, contact us at info@enouting.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

7. Third-Party Services

Our contact form uses Resend to deliver email notifications. Resend processes your name, email address, and message content solely for the purpose of transmitting your enquiry to us. Resend is GDPR-compliant. For more information, see Resend's Privacy Policy.

Our website is hosted on Railway. Standard server logs may be collected by Railway for operational purposes.

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us: